Boosting Aichi with Aichi's Technology: Generative AI Robot Salesperson Debuts at "Meitetsu Sho-ten"
AutonovationOn January 13th and 14th, 2024, we hosted an event at Meitetsu Store (1-2-4 Meieki, Nakamura-ku, Nagoya, Aichi Prefecture, 1F Meitetsu Department Store Men's Building) where "robot sales assistants utilizing generative AI recommended Nagoya souvenirs." The event was co-hosted by DENSO and Meitetsu Seikatsu Soken and attracted many visitors.
Event Overview
In this event, robots equipped with the latest generative AI technology developed by DENSO provided customer service at the souvenir section of Meitetsu Store. Through conversations with visitors, the robots offered information about Nagoya's specialties and tourist attractions, proposing souvenirs tailored to individual needs.
Event Objectives:
- Presenting a vision of a future society where robots and humans collaborate
- Discovering future needs through consumer experiences
- Verifying the practical application of generative AI technology
Event Features and Outcomes:
Wide Age Range of Participants:
- The event was experienced by a broad age range, from children to adults. Children's reactions were particularly positive, increasing their interest in future technology.
Visitors from Afar:
- Some visitors traveled from distant locations, intrigued by the generative AI robots, indicating a high level of interest in the technology.
Positive Impact on Sales:
- During the event, sales in the souvenir section increased compared to usual times. The robots' proposal capabilities appeared to enhance purchasing motivation.
Acceptance of Technology:
- During the event, sales in the souvenir section increased compared to usual times. The robots' proposal capabilities appeared to enhance purchasing motivation.
Future Prospects:
Through this event, we gained valuable insights for the social implementation of generative AI robots. We aim to leverage this experience to develop more refined technology and realize robots that closely support people's lives. We are steadily progressing towards a future society where humans and robots cooperate. We will continue to work on technology development and social implementation to meet your support and expectations.
Lastly, we would like to extend our heartfelt thanks to all the visitors and stakeholders who supported this event. Please continue to follow the initiatives of DENSO and Meitetsu Seikatsu Soken.
